Category: Web Conferencing
Description: Web conferencing tools are an Internet software that participants use to communicate with one another over Voice Over IP (VoIP) or dial-in services. Many Web conferencing services offer features such as a digital whiteboard, screen sharing, private chat and breakout rooms to make the conversation more than just a phone call. In addition, there are options to record the Web conferencing session, which is beneficial for those who miss a scheduled meeting or would like to review the content. Web conferencing services are beneficial in many different sectors, including corporate training and development departments, higher education, and education. The system can be used to conduct conference calls with remote employees, host virtual webinars at conferences, or conduct a synchronous class or training lesson.
Application/Example: I have trained Professors and students on how to effectively use Wimba as a meeting space for online classes. My work includes best practices such as muting microphones, engaging student participants with polls and questions, annotating PowerPoint slides to direct students’ attention to the content, and breaking an hour long session into 15-20 minute segments.
In my Wimba training course, I used examples of each of the Web conferencing features so that professors would see exactly what the features look like in the context of the online environment. I conducted training of these tools in two different segments- the first in which the professor takes on the role as the Moderator so they can learn to effectively use the tools. The second segment allows the professor to enter the Web conferencing system as a participant, which has limited access to the admin tools. In this role, the professor experiences the Web conferencing tool from the viewpoint of the student and thus, is able to better design their own synchronous online lessons.
I also created visual User Interface quick guide for Professors to have as a reference when they are hosting a live session.